Welcome to Flowers Aldershot. By purchasing products via our online flower delivery service in Aldershot and the surrounding areas, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing your order. These Terms and Conditions apply to all customers residing within or placing orders for delivery to Aldershot and neighbouring locations.
Throughout these Terms and Conditions, “we”, “us”, and “our” refer to Flowers Aldershot, the provider of flowers and related products online. “You” and “your” refers to the customer purchasing products via our website. The “Website” refers to the platform operated by Flowers Aldershot for the purpose of online flower delivery in Aldershot.
Product Selection: Our website features a range of bouquets, arrangements, and floral gifts available for delivery throughout Aldershot and its surroundings. Product images serve as guidance; while we endeavour to match arrangements as displayed, seasonal variations or availability may require minor substitutions without prior notice. We assure all substituted items will be of equal or greater value and quality.
Order Placement: Orders can be placed through our online platform at your convenience. During checkout, you must provide full recipient and delivery details, along with your contact information. It is your responsibility to ensure all information provided is accurate and complete.
Order Confirmation: Once your order is placed, you will receive an on-screen acknowledgment and a confirmation notification. Please review the confirmation promptly. If you do not receive confirmation, or if there are any errors, please contact us as soon as possible to rectify the matter.
Delivery Areas: Flowers Aldershot specialises in deliveries within Aldershot itself and adjacent areas. Orders for addresses outside our stated delivery range may not be accepted or may require additional arrangements, subject to availability and at our discretion.
Accepted Payment Methods: We accept secure online payment through all major credit and debit cards, as indicated during the checkout process. Your payment is processed securely at the time of ordering.
Pricing: All prices listed on the Website are in GBP (£) and are inclusive of VAT where applicable. Delivery fees, if applicable, will be clearly outlined prior to order completion. We reserve the right to amend prices at any time, but this will not affect orders already placed and paid for in full.
Payment Security: We take reasonable precautions to ensure your payment details are kept secure and that your transaction is processed safely. However, we cannot be held responsible for any loss you may suffer if a third party gains unauthorized access to any data you provide when accessing or ordering from the Website unless such access arises from our negligence.
Customer Cancellations: Should you need to cancel or amend your flower delivery order, please contact us promptly. For cancellations or changes to accepted orders, we require a minimum notice period of 24 hours prior to the scheduled delivery date to process your request. Orders cancelled within this period will be eligible for a full refund. Cancellations received less than 24 hours before delivery, or after dispatch, may not be eligible for a refund, subject to our discretion.
Order Amendments: We will endeavour to accommodate changes to delivery address, recipient details, or order specifics when notified 24 hours prior to the requested delivery date. Amendments requested within this period may not always be possible.
Supplier Cancellations: In rare cases where we are unable to fulfil an order due to events beyond our control (such as supplier availability, service disruptions, or unforeseen circumstances), we reserve the right to cancel your order. In such instances, we will notify you as soon as possible and issue a full refund.
Delivery Times: We strive to deliver your order on the requested date; however, we do not guarantee specific delivery times. Same-day or next-day flower delivery in Aldershot may be available, depending on order volumes and cut-off times, as specified on the Website. Delivery may be affected by external factors such as extreme weather or access issues.
Delivery Acceptance: If the recipient is unavailable at the delivery address, our courier will attempt to leave the flowers in a safe, sheltered place or with a neighbour, as per instructions provided. In instances where delivery cannot be completed safely, a re-delivery or collection may be arranged at our discretion.
Non-Delivery: Should there be any issues with delivery (e.g., incorrect address, recipient unavailable), we will contact you to resolve the matter. We shall not be liable for failed or delayed deliveries due to incorrect or incomplete information supplied by you.
Freshness Guarantee: Flowers Aldershot is committed to delivering fresh, high-quality flowers that meet your expectations. Please follow any care instructions provided to prolong the life of your arrangement after delivery.
Damages or Issues: In the unlikely event that you are not satisfied with the quality of your floral order, please inform us within 24 hours of delivery with photographic evidence where possible. We will review each case individually and may offer a replacement or refund at our discretion.
Returns: Due to the perishable nature of flowers, returns are generally not accepted unless the products are found to be faulty or damaged upon arrival. Refunds or replacements will not be offered for issues reported more than 24 hours after delivery.
Limitation of Liability: To the extent permitted by law, Flowers Aldershot excludes all liability for loss or damage (direct, indirect, or consequential) arising out of, or in connection with, your use of the Website, the purchase or delivery of products, or reliance upon any information contained therein (whether as a result of our negligence or otherwise). Our total liability to you in respect of any order shall not exceed the total amount paid by you for that order.
Event Outside Our Control: We are not liable for any failure or delay in performance resulting from causes outside our reasonable control, including but not limited to natural disasters, extreme weather, strikes, restrictions due to health and safety, or delays by third-party couriers.
Personal Information: Your privacy is important to us. All personal and payment data submitted through the Website is handled in accordance with data protection laws. Please refer to our Privacy Policy for more details on how we manage your information.
All content, images, and intellectual property published on the Flowers Aldershot Website remain the property of Flowers Aldershot or our licensors. No part of the Website may be reproduced, distributed, or copied without our explicit written consent. Use of the Website is strictly for personal, non-commercial purposes relating to flower delivery in Aldershot and surrounding areas.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting to the Website. We recommend reviewing this page regularly to stay informed. Continued use of our service following any changes signifies your acceptance of the revised Terms and Conditions.
If any part of these Terms and Conditions is found to be invalid or unenforceable by a UK court, this will not affect the validity and enforceability of the remaining clauses, all of which shall remain in full force and effect.
These Terms and Conditions and any disputes arising in connection with flower delivery in Aldershot and adjoining areas shall be governed by and construed in accordance with the laws of England and Wales. Both you and Flowers Aldershot agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.
We aim to provide the best possible service and highest standard of flower delivery in Aldershot and surrounding areas. Should you have any questions, concerns, or complaints regarding your order or these Terms and Conditions, please get in touch via our Website’s contact form, and we will respond as soon as possible.
These Terms and Conditions apply to all customers placing orders for flower delivery within Aldershot and the surrounding localities. By submitting an order on our Website, you acknowledge and accept these Terms, ensuring a seamless, reliable, and high-quality flower delivery experience with Flowers Aldershot.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Aldershot, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Aldershot.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
